Seems everywhere we look lately we’re stumbling into stories about the La Costa Resort & Spa. The golf course has a new “Legends Trail,” the Acura Classic is leaving, a reporter may have impersonated the mayor of Chicago, a pond cleaner dies, and now LA Times writer Valli Herman says that the resort has a lot to offer, but you have to find it yourself.
. . . during my late June visit to the iconic Carlsbad complex, I found that even if you’re paying $350 a night ($409 with taxes and fees), the world demands a measure of self-reliance before those proverbial doors open or wet towels vanish and newspapers appear. . . .Instead of the anticipation of their needs, guests need to make their needs clear by phoning housekeeping. . .
Ouch. What’s that they say about there being no such thing as bad PR?
[Link: LA Times]
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